Journal

Blog Posts

Research, methods, and operating notes from client work.

Strategy•March 30, 2026•9 min read

The Agentic Operating Model: Orchestrating the 2026 Digital Workforce

The enterprise is moving away from standalone chatbots toward agentic orchestration — autonomous systems that execute complex workflows across departments. This shift requires a redesigned operating model and a data foundation built to support it. Without one, the 85% AI project failure rate is not a cautionary statistic. It is your forecast.

By Connor Holm

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Methodology•March 5, 2026•8 min read

Industry Metrics We Evaluated (AI, Data, and Operations)

We reviewed analyst reports and operations studies to see where teams actually gain time and margin. This post is a plain-language walkthrough of the benchmark assumptions we used.

By Connor Holm

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