Journal

Blog Posts

Research, methods, and operating notes from client work.

Strategy•September 21, 2026•7 min read

Workforce Transformation with AI: Forward Deployed Engineers and the Scrum Team of the Future

AI collapses the cost of building software. That changes two things at once: how many people a product team needs, and where engineering can afford to go. Two transformations, one enabler, and the operating model that makes them work together.

By Connor Holm

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Strategy•March 30, 2026•9 min read

The Agentic Operating Model: Orchestrating the 2026 Digital Workforce

The enterprise is moving away from standalone chatbots toward agentic orchestration — autonomous systems that execute complex workflows across departments. This shift requires a redesigned operating model and a data foundation built to support it. Without one, the 85% AI project failure rate is not a cautionary statistic. It is your forecast.

By Connor Holm

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Methodology•March 5, 2026•8 min read

Industry Metrics We Evaluated (AI, Data, and Operations)

We reviewed analyst reports and operations studies to see where teams actually gain time and margin. This post is a plain-language walkthrough of the benchmark assumptions we used.

By Connor Holm

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